- First, you will have to open the Applications.
- Then, you will tap Settings.
- Now, you will tap Applications and Manage applications.
- Now, you will have to tap All.
- Tap on Camera and then Clear data.
- Now, your device will show a message. Read it and make sure that you transferred all files to your computer and then tap OK.
What's my model number?
There are several ways to locate your model number:
- Option 1
- On your device, go to Settings, then "About device" and scroll down to "Model number"
- Option 2
- Often times you can view the model number inside the device, by removing the battery
- Option 3
- Using Samsung's model/serial number location tool