Facebook Messenger has for a while now stood on its own from the Facebook app, establishing itself as a powerful messenger service in its own right. This independence and the capacity to compete with its messenger sibling service Whatsapp, has also made it power and memory hungry along with having its own list of issues. Here are a few of the most common Facebook Messenger issues and their potential solutions.

Facebook Messenger Battery Drain

Facebook Messenger is known for consuming more than the necessary amount of power and memory space on devices. This is due to the fact that the app has been set by Facebook to constantly retrieve notifications and any new updates. Even while your phone is on sleep mode and there is no internet available, the app is still on the search for something to keep it active. Additionally, the Messenger app occupies a lot of storage space. Some users report that the Messenger takes up as much as 100 MB of storage on their phones.


Simply uninstalling the app from your phone and instead adding a shortcut to the mobile version of the site to phone's screen would greatly solve the issue. You can allow the site to retrieve push notifications for you to continue accessing. Installing apps such as Metal and Tinfoil which act as more efficient skins for the mobile site, is also an option to consider. Each one of these solutions is a great option if you want to manage your device's internal storage space, battery consumption and the RAM consumption.

Unable to send or retrieve messages

Have you been trying to send messages to your friends in vain? Don't fret. Even this can be frustrating especially if there is no solution in reach, the solution could be straightforward.First of all, make sure that the Messenger app is updated to the most recent version. Open up the Google Play Store, tap the menu tab and hit the My apps & games option. On the Installed section, you will be able to see if the Messenger app is among the apps that are yet to be updated. Once you spot it, just select it and press the Update tab.On the other hand, try the mobile site.Check out here if other users in your area using the Facebook Messenger app are also experiencing similar problems.

A few or all messages are nowhere to be found

If you've recently deleted your messages by mistake,which is a long process then they are gone forever. However, in a case where you may have archived them accidentally, do not despair.For desktop users, go to the desktop site then click the messages tab >> See all >> More >> Archived while for the mobile site, head to your messages, tap See all messages then scroll down and find View Archived Messages and try looking for your missing messages there.

Facebook Messenger is just not working

If your Facebook Messenger app has been experiencing issues ranging from huge malfunctions to frequent Unfortunately Facebook Messenger has stopped messages, then you can try a few things to tackle the issues.Firstly, confirm that your Android software is up to date by heading into Settings >> About device >> Software update >> Update now. Ensure that you have a stable Wi-Fi connectivity and at least 50 percent of power before you can proceed doing this. If there was an update available then installing it on your device might be an adequate solution to fix the issue.If you've tried that and the problem persists, go into Settings >> Applications >> Application manager >> All >> Messenger and tap Clear data and then Clear cache.Ensure that the app is also up to date; open the Google Play Store and hit the menu button and then press My apps & games. Check if the app is among the apps yet to be updated in the Installed section, if its available then tap on it and hit the Update tab.Alternatively, try to uninstall and then reinstall it. To do this, go to Settings >> Applications >> Application manager >> All >> Messenger and tap Uninstall. Later go into the Google Play Store and install it once again.Are there any other issues you've experienced on your Facebook Messenger not mentioned above? Let us know in the comments.

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Facebook Messenger Problems and their Troubleshooting

Facebook Messenger Problems and their Troubleshooting

Facebook Messenger Problems and their Troubleshooting

What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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