Update: Fix Galaxy S3 Sudden Death here.There has been a common issue with many Galaxy S3 devices around the world that has started to bother a lot of people. The problem is this: Galaxy S3 is suddenly dying and doesn't turn on again until you take it to be repaired.All around the world people are bringing their devices in service because they will not turn on again. This problem has been named a "sudden death" for Galaxy S3. It's like the phone is "committing suicide" out of nowhere. The issue with this problem is the fact that it doesn't have a common pattern. The Galaxy S3 dies after charging, during charging over night, after turning the screen off it will not turn on again. As far as I can see it is a pretty scary problem.The most common situation with the Galaxy S3 dying is when charging the phone over night. When you try to turn on the screen, it will not respond. You will not be able to turn on the phone with the power button. Pulling the battery off and on again also doesn't help. It seems that the only resolution for this problem is to take your phone to be repaired in a specialized store.The good this is that Samsung is responding well to this issue, meaning that they repair all the phones that are brought to them with this problem, or more likely they will give you a new one.There is no official statement regarding this issue, but seeing how more and more Galaxy S3 owners are complaining about this, we can conclude that there are some real hardware issues with the Galaxy S3.
What's my model number?
There are several ways to locate your model number:
- Option 1
- On your device, go to Settings, then "About device" and scroll down to "Model number"
- Option 2
- Often times you can view the model number inside the device, by removing the battery
- Option 3
- Using Samsung's model/serial number location tool