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Please note…

  • We do not offer technical support or assistance with Samsung or Android products. If you need technical assistance, we recommend leaving a comment in an article related to your question or visiting the forum to get help from our community.

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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