Just a few days after Samsung admitted that smart TVs could transmit private information to a third party, more reports suggest that the same consumer electronics devices are now popping ads into video apps. The South Korean tech giant acknowledged today that there was an error causing adverts to show in video apps from Plex and Foxtel TV, without the app developer’s permission.
Reportedly, the ad pop-ups started just recently. A user was quoted as saying that he had watched his favorite TV shows on the Smart TV, but that shows were stopping mid-way to play a muted Pepsi ad. The same advert did not affect shows being watched from other platforms such as PCs, Play Station 3 and Tablet computers running Plex. A spokesman at Plex was quick to respond that the company had nothing to do with the pop up ads.
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In a similar case, Australian smart TV owners reported a similar issue on TV streaming service Foxtel. This issue came about after users updated their smart TV apps through Samsung’s SmartHub feature, which allows people to download apps. A Pepsi ad apparently showed up after about 15 minutes watching live TV. The ad appears to be a ‘pop-up’.
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