Users of the Samsung Galaxy Note 3, Note Edge, and Note 4 are continuing to experience performance problems with their phablets after the release of Android 5.0 Lollipop update. The issues which has been reported include; battery drain, overheating, Wi-Fi connectivity and freezing of applications and many more.

The recent speculation is all about the specs and the release dates of Samsung Galaxy Note 5, the successor to the Samsung popular phablets, the Note Edge and Note 4. According to rumors, Sammy had planned to launch the Note 5 in July instead of its usual September. However, J.K. Shin Samsung CEO publicly announced that his company is planning to release the Note 5 in July.

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Meanwhile, a lot of Note 3, Note Edge and Note 4 handsets are experiencing performance issues since the Android 5.0 Lollipop was updated. Frustrated owners of the handsets above are flooding Tech Times and message boards with complaints regarding negative the Lollipop has had on their handsets.

One of the Note Edge users who had received the update on his smartphone complained about the excessive battery drain. He also complained about the freezing of apps. Moreover, he says that his Wi-Fi is far from stable.

The most often cited issue is the excessive battery drain; Battery terrible since the update, handset turned slow, lag issues, can we switch back to the old OS update, work smartphones should not have these issues…especially the battery issue! Complained one owner.

Fortunately some owners of these handsets have found a way to revert them back to Android KitKat. More so, some of the users say that factory resetting your handset solves the entire problem.  Samsung have been silent on the issues, however, many users have reported service reps solving some of the problems. Verizon and AT&T issued small updates a couple of weeks ago.

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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