Android 5.0 Lollipop consumers using the Galaxy Note 4 continue experiencing problems with update; however, recent development may shed new light on the source of the problems.Many major smartphones have already received the Android 5.0 update. The Galaxy Note 4 seems to be experiencing most performance problems. Some of the issues many Galaxy Note 4 users are experiencing include:
  • Overheating
  • Battery drain
  • Forced closing of application
  • Wi-Fi Connectivity issues
  • Apps restarting in background
  • Android 5.0 flashlight bug
  • Chrome tab issues
  • Missing system.img error
  • Video playback bug
  • Recent apps switcher
A remarkable snapshot of Android 5.0 Lollipop rollout is occurring in Australia, where the update is being released to some Galaxy Note 4 handsets even as others are delaying to release the update due to failure in carrier testing and other reasons.The Android 5.0 rollout in Australia is hitting on the unlocked Galaxy Note 4 handsets along with the smartphones devices using the Optus, which is one of the largest carrier networks in Australia. Owners of the unlocked handsets have reported to be receiving the roll out whereas the Optus has announced to have completed on the software development page. Some users of the carrier have confirmed the roll out arrival in their handsets.However, Telstra (another Australian carrier), has not mentioned the Galaxy Note 4 one its carrier software page. This indicates that the Android 5.0 update have a long way of its customers. However, Vodafone’s update page, which states the reason the  Android 5.0 roll out is not available is awaiting feedback from Sammy.Vodafone seem to be placing the responsibility on Samsung. The carrier lists other devices from manufactures such as Huawei and HTC as well to be ‘test failures’.  A unique explanation could give a hint that Samsung is the cause of release delays and various Lollipop issues and problems being released by numerous Galaxy Note 4 users.

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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