After a couple of months of complete turmoil, the South-Korean tech giant has finally started delivering the “safe” replacement Samsung Galaxy Note 7. While some affected users are happy to have their premium phablet back without any explosions, other recipients are not so happy.According to complaints by a group of customers, the replacement Samsung Galaxy Note 7 devices are still showing signs of hardware issue. While the batteries may no longer be a fire hazard, the Note 7 users are experiencing overheating and quick loss of battery life.It is rumoured that the fast charging technology of the Note 7 is to blame for the battery depletion issue. Users have reported that the battery graph on their devices is highly inconsistent and the battery also loses 40 percent charge rather quickly.Varying reports have surfaced, where one user reported a loss of 26 percent charge in 39 minutes. Another report showed a 1 percent drop every minute, while the replacement Samsung Galaxy Note 7 was being charged.All along the charging time, users are experienced that the phone was heating up considerably more than usual. While these issues just may be software related, so you don’t have to worry about waiting for another Note 7 replacement.Regardless of whether it is a software or hardware issues, Samsung should better work on fixing the issue right away. While most customers will be forgiving enough to go through the entire replacement ordeal, but few very will be patient enough to work out the issues with their allegedly “safe” Note 7 devices.
What's my model number?
There are several ways to locate your model number:
- Option 1
- On your device, go to Settings, then "About device" and scroll down to "Model number"
- Option 2
- Often times you can view the model number inside the device, by removing the battery
- Option 3
- Using Samsung's model/serial number location tool