After Samsung Update and a section of other leading Android platforms highlighted the Android 5.0 Lollipop Wi-Fi battery drain bug, we have learnt that users on the Nexus 5 are experiencing multiple L issues.  The latest Android operating system has been awaited by scores of buffs and fanatics, and it takes everyone a step backwards when there just is a crippling bug. It is common, when new software is being released, that bugs will be an issue. According to reports by Android developers, Nexus 5 devices won’t connect to Wi-Fi after being installed with the Android 5.0 lollipop update. Particularly, a developer has pointed out that the Nexus 5 saves passwords and then fails to connect. The same issue has also been reported on Nexus 7 and Nexus 9 tablets. At the time of posting this news item, Google had not yet come up with a fix. This problem could be major for Nexus device users who heavily rely on Wi-Fi for a fluid experience. This is the second battery issue to affect the latest version of Android within a short time, after the quick drain battery bug we reported last week, and which was later fixed by Google’s Android team. A bunch of other Nexus 5 users have reported being unable to install the latest version of Android. As it happens, the installation can’t complete because of a ‘missing system.img’ error message. This bug seems to terminate the installation of Android L, and might affect a lot more devices than the Nexus 5. Before Google does anything about it, Android Police has come up with an in-depth guide on how to circumvent this error. Hopefully though, Google will say something about this within the next couple of days. If you’ve been having trouble using the latest version of Android, contact us and let us know.

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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