Android 4.2 is currently running on devices such as the Galaxy Nexus, the Nexus 4 and 7. Unfortunately, it seems that some users have experienced a common problem with random reboots. The latest news say that Google is currently working at a fix for this problem which can be released with a future update. The news saying that Google knows about the reboot issue was given by Computer World. However Google didn't specify a reason why the issue is occurring or a specific date for when the update will come. Also there was an idea that the random reboots were caused by certain apps, probably not being updated to support the 4.2 version. However, the same publication that released this news says that the reboots have nothing to do with the apps, bur it's rather a problem with the Operating System. Unconfirmed theories refer to the location-based services such as GPS that are causing the reboots. Somehow turning off the location-based services is fixing the issue. Google has not given any official statement about this.
What's my model number?
There are several ways to locate your model number:
- Option 1
- On your device, go to Settings, then "About device" and scroll down to "Model number"
- Option 2
- Often times you can view the model number inside the device, by removing the battery
- Option 3
- Using Samsung's model/serial number location tool