”We have discovered that the issue has been seen in a very limited portion of early production Galaxy S5 units, and was caused by complications in the ROM (Read Only Memory) component which stores the information necessary to operate the camera,”For those who have issues on their camera, they should give it back to their retailer or carrier and change it or call the Samsung customer support team if they bought it from a Samsung store. Did you have some issues with your new Samsung Galaxy S5?
What's my model number?
There are several ways to locate your model number:
- Option 1
- On your device, go to Settings, then "About device" and scroll down to "Model number"
- Option 2
- Often times you can view the model number inside the device, by removing the battery
- Option 3
- Using Samsung's model/serial number location tool