(Update) Of course you must have realized by now that yesterday was April Fools Day :). So don't worry there's no such thing as "methane gas" in Samsung's batteries or a meltdown bug. Hopefully this won't become a real issue because it will really be a big problem.Some shattering news has been ruining the day of millions of Samsung Galaxy devices owners. Mostly Galaxy S3 and Galaxy Note 2 owners have been experiencing the sudden melt down of their device but more and more owners of other devices are sending us desperate messages about this issue.Description of the Exynos meltdown bug:Samsung devices that work with Samsung's Exynos CPU are faced with a very serious issue here. It seems that a bug that comes with the Exynos CPU of the Galaxy devices causes the CPU to overheat at extreme temperatures. At first this may seem normal as people are used to their phones getting heat up. But after a while the high temperature starts to cause internal problems with the CPU.What users have been experiencing all over the world is the fact that their devices suddenly blow up! Exactly. they blow up. That's because the new series of Galaxy devices use batteries that contain dangerous amounts of methane gas. Because of the extreme temperatures and the melting the battery blows up suddenly. This also makes it very dangerous for people as it can blow up when you are talking on the phone.People are getting desperate about this issue, but hopefully Samsung will cover this in their warranty. If not this can be a serious PR issue for Samsung.Here are some messages that people around the world sent us:I.J: PLS Help me. My Galaxy S3 just blew up on my desk. I have no idea why this happened i didn't do anything wrong, just basic net surfing and messaging. No games no nothing. I felt my phone getting really hot in the past few days but i just assumed this is natural. I hope Samsung will repay me for this or else I'm gonna be really upset"K.L: Since when do Galaxy S3 devices just melt down out of nowhere? It happened to me yesterday.What do you know about this issue? I really hope it's not something common because I'm seriously considering switching to another device.P.G: Samsung really did it this time. I found my Galaxy Note 2 all torn apart on the floor when i woke up after letting it charge overnight. It looks like it blew up or smth. I'm kinda' desperate, I want my money back.We've asked some of the people that sent us messages to also send us some images with their devices so we can see exactly what happened. We are waiting for their response and we will post them here as soon as we can.
What's my model number?
There are several ways to locate your model number:
- Option 1
- On your device, go to Settings, then "About device" and scroll down to "Model number"
- Option 2
- Often times you can view the model number inside the device, by removing the battery
- Option 3
- Using Samsung's model/serial number location tool