Update: US Cellular also stopped the update process, apparently at the request of Samsung. We'll come back with more info on this when US Cellular has more details about this.An update for Android 4.3 had already started to be delivered to AT&T Samsung Galaxy S 4 smartphones since last week. Although not everyone managed to receive the update up to this moment, this piece of news comes in as a surprise: Samsung has decided to stop delivering this update because of certain issues that have been detected. All we can say is that hopefully this won't be something that lasts too long and that they will start rolling out the update as soon as possible. And hopefully this time it will be bug-free.
What's my model number?
There are several ways to locate your model number:
- Option 1
- On your device, go to Settings, then "About device" and scroll down to "Model number"
- Option 2
- Often times you can view the model number inside the device, by removing the battery
- Option 3
- Using Samsung's model/serial number location tool