Verizon released the Android 4.1.2 update for their Galaxy S3 users a few weeks ago. It came with a lot of new and exciting features such as Multi Window, Multi Screen and along with this some bug fixes. However Verizon decided to pull the update because of some issues reported by users with the 4G connectivity. Apparently after installing the update, users started to experience very low 4G signal like one or two bars in places with high signal. There were users that even lost all LTE connectivity. After trying and failing to repair this with any of the usual fixes the conclusion was that the update is causing this because of a bug. Verizon acknowledged the issue and apparently decided to pull the update until the cause of the problem is determined and a fix is found. We don't know any date of when the update will be pushed back. Hopefully a fix will be found very soon.
What's my model number?
There are several ways to locate your model number:
- Option 1
- On your device, go to Settings, then "About device" and scroll down to "Model number"
- Option 2
- Often times you can view the model number inside the device, by removing the battery
- Option 3
- Using Samsung's model/serial number location tool