Your smartphone is a personal device. If any snoop can be able to access it and browse through your internet history, online shopping data, and other confidential stuff, you’ll be at a loss. There are multiple options when it comes to locking your smartphone so that not anyone can open it, but most users tend to use patterns. It might happen that you sometimes forget the pattern you configured as your password, in which case your device could lock down (after many failed attempts). This article highlights some of the things you can do to get your device back in order and working again.Registered with Google Accounts?One of the key questions you should ask is whether you have registered your smartphone with google accounts. Most people naturally do this, and it’s a great step because it allows you to recover important information such as contacts and other data in any eventuality. For instance, if you have to take your phone back to a service center so that it’s unlocked for you, there’s no guarantee that you could keep your data. It’s always important to register your phone with google accounts, Samsung account (if you use a Samsung handset), etc.

Resetting with your Google Account

You can reset your pattern through 3 easy steps using Google accounts.
  • After you’ve made multiple failed attempts to enter the correct pattern, you’ll see a ‘Forgot pattern’ link on your lock screen. Tap on this option.
  • You’ll be prompted to provide the Google Account username and password that you previously used to register your smartphone (i.e. assuming you registered it with google accounts).
  • From here, you’ll be able to reset your smartphone’s screen lock.

When Google Reset doesn’t work

There are various reasons why the method specified above. In most cases, the user in question has forgotten their Google login credentials and are not able to log in at all. That means they probably didn’t have a backup email address or phone number registered with the account. Sometimes, you might remember your Google logins but there’s no internet connection. If you find yourself in this extreme situation, there’s still hope through these simplistic steps.
  1. Switch off your device
  2. Long press the upper volume key, the menu key and the power key all at the same time.
  3. Your Android smartphone will show the ‘Android system Recovery’ screen.
  4. Choose ‘Wipe data/factory reset’. This should be the third option and you can navigate downwards using the volume key, then press the menu button to advance to the next step.
  5. Choose the ‘Yes – delete all user’ option (8th option).
  6. Select the ‘Reboot Now’ button (should be the first option on the menu).
  7. After the reboot, your phone should be UNLOCKED and working okay.
Again, it’s utterly important that you get into the habit of backing up stuff on your phone. You probably also want to keep your device away from kids or anyone else who might cause a lockdown after multiple pattern attempts.
Image Source: Expert Reviews

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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