Instagram keeps crashing? As it turns out, this issue is more common than you may think. Thousands of people are currently looking for a solution to this problem.

That's why we decided to use our experience in order to help you. Here are a few things that worked out for us!

1: Reboot your Device

"Have you tried turning it off and on?". It's a cliche that most of us have heard a hundred times. But, the truth is that it often fixes a ton of issues.

You may think that Instagram is at fault, but it may actually be your phone's OS/Android skin. So, first things first, try rebooting it. It's a very easy thing to do and it's not like we've got anything to lose with it anyway.

In most smartphones, the process is as easy as:

  1. Holding down the power button
  2. Press "Restart" (Some phones require you to go through an additional option that's called "Power options" or something similar)
  3. Wait until the phone comes back to life
  4. Then try launching Instagram again

If Instagram keeps crashing, then it's time to try out something different.

2: Try Updating or Re-Installing the App

Did the app start crashing after installing an update? Then there is a good chance that the latest version has some sort of bug which causes the issue.

Ironically enough, the best course of action is to wait for another update that's going to fix your problem.

Otherwise, there is always the option of installing the APK from a 3rd party website. But, the truth is that there is always a small risk involved with doing that. So, let's just stick with Google Play.

To manually check for updates on Google Play, you need to:

  1. Open Google Play
  2. Swipe right from the left part of the screen
  3. Select "My apps & games"
  4. And select "Update all"

This should update all of your apps, including Instagram. Other than that, you can also head over to Instagram's page and check for updates there.

Instagram keeps crashing

At this point, you could also try re-installing the app by pressing on the "Uninstall" button and then installing it again. And to be honest with you, this method is the one that's most likely to work.

3: Try Clearing the Cache/Data

Re-installing the app doesn't always clear temporary data and/or cache. If that's the cause of the "Instagram keeps crashing" issue, then all you have to do is manually clear them.

That can be done by going to:

  1. Settings
  2. Apps & notifications
  3. See all apps
  4. Instagram
  5. Storage
  6. Then press on "Clear storage" and "clear cache"
Instagram keeps crashing

If there's something in the stored cache or data that's responsible for crashing the app, then this should fix your problem. If not, there's only one more thing left to do.

4: Instagram Keeps Crashing? Perform a Factory Reset

If you've got up to this point and nothing worked, then our only option is to perform a factory reset.

This wipes all of your phone's internal data and brings your phone back to a brand-new-like state, so, make sure to keep backups of anything that's important.

You can keep backups by using various tools like SD cards, your computer, the cloud, and more. But, that's a topic for another time.

The process of performing a factory reset slightly differs from phone to phone. But, generally, you can do it by going to:

  1. Settings
  2. System
  3. Reset options
  4. Erase all data (Factory reset)
  5. Select "Reset phone"
Phone not ringing

And now you just wait until the phone is back to normal.

At this point, it's worth mentioning that if the phone is logged in to a Google account, and it most likely is, then FRP will get activated and you'll be forced to log in.

In the rare scenario that you no longer remember the account's password, then this can easily end up resulting in a very messed up situation where you'll be locked out from your phone. So, do keep that in mind.

Another way to make a factory reset is through the recovery mode. But, that's pretty much the same thing with extra steps anyway.

Instagram Keeps Crashing: Wrapping Up

That's all we got for now. Hopefully, one of these solutions helped you out. To summarize, here's everything that we went through:

  1. Simply try rebooting the phone
  2. Update the app or try re-installing it
  3. Clear Instagram's cache and/or data
  4. Perform a factory reset (After making sure that you've backed up all important data like pictures, contacts, etc)

If you found another solution that we haven't mentioned, then be sure to let us know about it because there are thousands of others who are going through the same thing.

Feel like we forgot to mention something important? Got anything wrong? Then let us and everyone else know about it in the comments section down below!

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View Comments

What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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