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zFirst, you should know that your Samsung Galaxy S4 is allowing you to use Pop Up windows while you are watching a video. You can browse on the web, read an email or send a message while you are watching a video. How to turn on Pop Up video
  • First, you will have to play a video from your Gallery or Samsung video.
  • When the Video player is open, you will tap on Pop Up video. If the menu is hidden, you will have to tap on the video.
  • You will see that your video will be show in a smaller window and you will be able to navigate your Samsung Galaxy S4 normally. You can drag your video to a different area of your screen or you can expand it. Also, you can Pause the video or use the functions of the Video player.

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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