In case you have a problem when transferring your files over to a PC, there is no need to worry. The hallmark of Android operating system is flexibility and this means that you’ve plenty of options to partake when accomplishing any task.

1 Dropbox

This method requires internet. Follow the steps below
  • Download Dropbox – Install the Dropbox application from the Google Play Store
  • Use an email to register for the Dropbox account. Make sure you remember the credentials since you’ll need them when logging into you PC.
  • Upload – Tap Menu icon then select ‘Upload Here.’ Use browser to locate the files you want to transfer. Click on the ones you need and then click upload.
  • Switch to your PC – Using the internet browser on the PC, go to Dropbox to log in.
  • Download your File – Look for the files you want to transfer then click Open.
You should install the Dropbox applications in your PC to keep a shared folder.

2 Google Drive

This method also requires internet. Below is a clear outline on how to go about transferring files through Google Drive
  • Download the app from Google Play Store
  • Sign in – Open Google Drive and use Google account to sign in
  • Transfer your file – One Google Drive is set up, find the file you want to transfer and the tap the share button.
  • Switch to Your Computer – In your PC browser, go to Google Drive then log in.
  • Download – Explore your Google Drive to locate your files, then transfer.
Likewise, install Google Drive to get a shared folder between your handsets.

3 Using Cables

The best thing about using cables is that the amount of data transferred has no limit.
  • Get the cables – Look for a micro USB cable which came with your device.
  • Plug the cable into your computer – This takes about 3 tries as the USB ports exist in different quantum superposition. Plug the other end to your Android handset
  • Use Windows Explorer – Open the Windows Explorer on your computer then locate your device. Copy the files to your PC and you are done.

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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