Restoring contacts data to Android devices may seem stressful and challenging to many; however, the after going through this article, you will find it easy and fast.To start with, you must download all your contacts to a computer. In case you don’t know how to do it, follow the steps below:
  • Log in into your Lookout account in your computer
  • Click on the “Backup & Download” option
  • Choose the device you’d like to download the data from
  • Tap on “Download your Data” option
  • Select “Call Logs”, “Contacts” or “Picture”
  • Click the “Download” button
To upload the downloaded file into your device, follow the steps below:
  • Enable the contact sync in your device’s setting:
  • Go to the “Settings”
  • Go to the “Account” then select “Google
  • At your Gmail address, make sure the “Sync Contacts” is checked
After your file is downloaded to your desktop; sign into your Gmail account. Make sure the account you are logging into is the same with that registered on your smartphone
  • Select the “Gmail” drop down menu and then click on the “Contacts”
  • Click on the “More” button, it is on the top left corner of your page.
  • Select “Import” and a pop up menu appears
  • On the menu, select “Choose File”, you receive some options to select “Choose File”. You’ll be given options to choose the directory where you downloaded CSV/Vcard file
  • Select the “Import button”
Your contacts will be uploaded to the account registered on you device.

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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