The Google Play Store typically offers a smooth experience when searching for, downloading or updating Android apps, but sometimes errors can occur that prevent an app from downloading or updating. While multiple issues of this nature can occur, Google Play Store error 495 is one that seems to crop up regularly, causing much frustration.
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Specifically, the error reads “[App Name] can’t be updated. Try again, and if the problem continues, get help troubleshooting (Error code: 495)”. The problem occurs during the update process if the download times out due to connectivity issues, which can be caused by problems communicating with the Play Store. Luckily, there are some methods we can try should fix the issue.
Four possible solutions
1. Clear Google Play data and cache
As simple as it sounds, clearing the Play Store app’s data/cache has been known to solve many of these problems. Android will store temporary files in its cache, and sometimes these files can get corrupted and prevent further operations in the store. Follow these steps to clear the cache and data.
- Go to Settings > Apps.
- Find the Google Play Store.
- Tap on the app to bring up the settings.
- Clear Cache and Data.
- Force Stop the application.
- Repeat the previous two steps for Google Services Framework and then Google Play Services.
- Restart your device.
2. Change network connection
Since error 495 revolves around updating apps, it could be that a network issue is causing it to appear. Even if browsing the internet still works, it could be connectivity specifically to the Google Play Store that is being affected and causing error 495 to appear.
- Go into Settings > Connections.
- If your device is currently on WiFi, toggle the button to turn off WiFi.
- Now being connected to mobile data, retry the app update. You can complete the update on mobile data.
- To fix the error while on WiFi, reboot your device and router, then reconnect to WiFi. This will give you a new IP address and should resolve the problem.
3. Connect to a VPN
If the above two fixes do not resolve the issue, chances are that there is an ongoing connectivity issue. This will depend very much on your individual connection settings but connecting to a VPN will rule out any geographical restrictions that could impact the Google Play Store from connecting successfully. There are several different VPN apps you can use.
4. Remove your Google account
If you’ve made it this far then, unfortunately, the typical cause of limited connectivity leading to Google Play Store error 495 isn’t the case here. It could be that your Google credentials have become locked and your connection is being refused.
- Go into Settings.
- Tap Users & Accounts
- Tap your Google Account and hit Remove Account.
- If this is your only account on the device, you’ll need to enter the security pattern, PIN, or password to proceed.
- Reboot your device.
- Add your Google account once more and reattempt the app update.
Following the methods listed above should see you on your way to resolving at least one Google Play Store issue. If you are still having problems with error 495 occurring, leave a comment below and let us know what you’ve tried.
SOURCES: GOOGLE PLAY HELP, ONEPLUS FORUMS – IMAGE: TECHNOLOGY HINT
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