Just like everything else, nothing lasts forever; it must die out at some point. The same is the  case for phone batteries. Even so, one expects that they will use their battery for a period of not less than 3 years before a necessity of purchasing another one arises. However, you may notice slowdowns in your battery just a few months after buying it. No need to run to the shop, just have a look at the following tricks on how to solve that:
  1. Restart your phone via soft reset

You may plug in your charger only to notice that there is no response from your phone. All you need to do is just give your phone a soft reset by pressing onto both the power and volume buttons for about 10 seconds and let the phone shut down. Once the phone is off, plug in your charger and observe if there is response. The reason for the prior non-response is because the system could have crashed, rendering the none unresponsive.
  1. Try charging using a mains adaptor

You may have noticed that the moment you use a laptop to charge your phone or something else like a console, your phone actually charges much faster due to the use of a mains adaptor. The reason for this is because different charging devices have different rates of power output that makes the difference when charging your phone. It’s however recommended that one uses official adaptors as they are the safest way to go.
  1. Close background applications

Unnecessary apps running in the background could be another reason eating away at your charge, especially social media apps. Closing them down really goes a long way in boosting the speed of your phone charging as well as the battery’s life. Just close the apps by pressing the key at your screen’s bottom right to open the recent applications, and then swipe to the right to close the specific apps. On the other hand, go to the settings app, tap into the ‘Apps’ or ‘Applications’ option and then look at the ‘Running tab’ which will show you which apps are currently in use. Tap the specific app and choose ‘Stop’ to end its running.
  1. Clean the charging ports

Particles such as dust and other little things can get stuck in the charging port, disrupting connection between the charger and the connectors inside the port. The simple way on going about this is simply blowing into the port. If this fails, a can full of compressed air can be used without posing any threat of damage to the phone. However, do not try poking into the port using solid objects since they can cause damage at the slightest mistake.
  1. Avoid huge tasks with your charging phone

While charging your phone, it is important to ensure that you don’t give it heavy tasks such as streaming live videos among other running processes. This could overweigh the rate of inflow of charge.
  1. Replace the battery

When everything else has failed, replacing your battery is no option. As you do this, it’s important to ensure that you purchase the battery from a reputable firm since 3rd hand batteries can be a real threat as it has been seen in cases where some batteries have caused fires. Some batteries are in-built. These can be sent to the issuer for replacement if they are under warranty or insured.Among these solutions, others not mentioned include toggling flight mode while charging, updating your OS, calibrating your battery, trying different charging cables among others. This is in the hope that at least one of these options will turn out to be of help to you.

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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