Samsung Kies is a product developed by Samsung for their smartphone to simplify the use of your device, to sync files to manage music, applications, to update the phone to the latest firmware and to make backups of contacts and personal data. If you are preparing to do something that risks losing your personal data, it’s advised that you make a backup. Also if you want to root or install a Custom Rom you still need to do a backup. This guide will get you through the complete steps of making a backup of your Samsung device using Kies.

How to back-up using Samsung Kies:

  1. Considering that you already downloaded and installed Kies on your PC (if not you can download it from http://www.samsung.com/us/kies).
  2. Open Kies and then Click on Back up/Restore tab on the right upper corner.
  3. You can select now what you want to back up (Contacts, Music, Photos, Videos) or you can check the box saying “select all items”.
  4. Click on Back up button (Pic. 2)                                                                                                                  
  5. You will be prompted with a new window that shows you the progress. When the back up is finished, press the complete button.

How to restore data with Samsung Kies?

  1. Click on the restore button at the bottom of the main window (Pic. 3) 
  2. A window will appear that asks you to select the back up file. You will have a list there that shows you all the back ups you made. Select the one that you need. Then click Next. 
  3. If everything is how you want it, click Start Restore on the next window.
  4. Wait until the progress bar indicates that the restoration is complete, and click Complete.

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This is how to make a back up and how you restore the data using Samsung Kies. This should work on any Samsung device that is compatible with Samsung Kies.

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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