The owners of Samsung Galaxy S7 have been complaining of overheating issues since a recent update was launched on their devices. A Reddit user alleged that his phone discharged down 85 percent in just 15 minutes of minimal use, with the device’s screen becoming uncomfortably hot.

Another user said that the overheating issue started after an updated to the Gear VR applications by Oculus. Some said that uninstalling the virtual reality applications by Oculus solved the overheating issue. Others connected the issue to the virtual reality company that supplies drivers and software for the Samsung’s Gear VR experiences.

Furthermore, another Reddit user said that the latest update of an Oculus application was downloading itself over and over again. After a while, through trial & error, the Redditors were successfully able to know the root of the issue. Nevertheless, an Oculus employee offered a simple solution regarding the Samsung Gear VR part of Oculus.

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The Oculus update that can resolve the problem was pushed to the S7 devices. Try re-launching the Oculus application on your device, and if the Oculus update is already available, it prompts you. If that is not the case, go to Android app manager and then uninstall the Oculus Home first and also do the same thing to the Oculus Rooms. Then, dock your smartphone in the headset to download the update version. This is as simple as uninstalling Oculus Home and Oculus Rooms app and then reinstall them.

To uninstall the Gear VR Service follow the steps below:

  1. Go to the Settings
  2. Tap Applications and hit Application Manager
  3. Locate the Gear VR Service
  4. Disable or install the service.

However, before disabling or uninstalling these apps, first, make sure you have already opened the application to see if it fixes the problems. This is because the Oculus update can push itself through when the application is opened.

Source: TECHINSIDER

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What's my model number?

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Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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