This is a veteran issue facing users on android devices. You’re trying to send or download an MMS (picture message) when suddenly your phone loses all traces of progress. The phone appears to be stuck because the image isn’t sending or downloading (i.e. you don’t get a sent notification). If you’re running Lollipop or some other earlier version of Android, you’re more likely to have encountered this issue. The good news is that it can be fixed 100%.

Restart your device

Have you turned off your device lately? If not, you might want to manually reboot in order to fix the Android stuck issue during picture messaging. Simply turn your device off, count to ten then turn it back on. Once it boots again, try to send a picture (MMS) message and see whether the issue has cleared. It’s that simple.

Soft reset

This is your second option when it comes to ironing out issues with MMS messages on Android. This only applies to devices that have a removable battery though. Simply remote the battery with your device powered on. Count to ten then reinsert the battery and power the device back on. Make sure that the phone or tablet isn’t plugged to a charger as you remove the battery. This will mostly likely solve the issue. And if you’re concerned about hurting your device through a soft reset, don’t worry – it won’t happen!

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Clear messages

Sometimes, Android devices clog up when there are too many messages saved on them. Thus, you might encounter difficulties sending or receiving multimedia messages. Check your device to see whether messages have started to pile up. If so, go through the saved threads and clean up. Did the issue go away? If yes – well and good! If not, we still have a final fix below.

Backup and reset

This is a top way to fix the MMS sending and receiving issues on your Android handset. It means you have to wipe the device clean. But don’t panic just yet! Android makes it super easy for you to backup and thus secure your information before conducting a restore. And anyways, you should be backing up your important data every once in a while. You never know when something bad (such as theft of your device) might happen.

Hopefully, any of these solutions will fix your MMS sending and downloading, as well as other software issues that might be plaguing your Android handset. You might even notice a boost in speed and functionality after conducting a reset. It takes the phone or tablet back to what it looked like straight out of the box.

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool

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