The recently launched the Nexus 5X smartphone has many incredible features. However, many users have noticed issues with the device’s camera. Some users have been complaining about the preview displayed by the device and also the photos captured are upside down.According to a Google Engineer, users should not blame their new device. However, Google oriented the Nexus 5X’s image sensor in a reverse landscape in order to fit the sensor chip wires on the board causing the problem. According to a tech lead for the Android’s camera framework, Eino-Ville Talvala, the image sensors can be mounted in one of two ways.Most of the handsets only use one way, so a big number of camera applications have never been tested on handsets which only pick the other way. Moreover, the new Nexus 6 had also this camera issue though it was less noticeable since it only appeared on the device’s front-facing camera.Only a few applications that support a front-facing camera that the rear one. So, the issue was not that severe when compared to the Nexus 5X.While some of us are quick to condemn the device’s camera because of the problem, most people do not notice the issue. Popular applications such as Snapchat, Flickr, and Instagram work just fine.The issue occurs when an application has not been updated recently and is relying on the Google’s outdated camera software API. Furthermore, a lot of Nexus 5X’s users are reporting issues with the QR barcodes scanners and banking-related applications.Of course, a quick click on the edit button and rotating the image the correct way fixes the issue. However, doing this for every image is rather frustrating, and problematic. For now, the only solution is using the updated camera application and sticking to the Google Photos app. Google is encouraging its developers to update their applications to support the most recent camera API to resolve the issue.On the other side, the front camera is a significant improvement over the previous versions.
What's my model number?
There are several ways to locate your model number:
- Option 1
- On your device, go to Settings, then "About device" and scroll down to "Model number"
- Option 2
- Often times you can view the model number inside the device, by removing the battery
- Option 3
- Using Samsung's model/serial number location tool