Android File Transfer not working – SolutionsOn a Windows PC, you can simply plug in your Android device in MTP mode and transfer files right away. But when it comes to Mac OS, this method simply doesn’t work, since you need Google’s Android File Transfer tool. Despite being the official file transferring tool between Android and Mac OS devices, it seems to be a hit-and-miss sometimes. Users have experienced a wide range of issues with Android File Transfer not working with their Mac OS computers:
- The Android device seems to disconnect from the Mac computer sometimes for no apparent reason.
- Users across the board have reported the infamous “Can’t access device storage” error message pop up that doesn’t go away.
- There is no ability to access or view files directly from the Android File Transfer tool without moving it to the Mac first.
- The design is plain and uninspiring, while the user interface is too rudimentary, making the entire user experience subpar.
Solution No.1: Inspect the USB cableMore often than not, wired connectivity issues between mobile devices and computers are directly related to USB cables. In case your Android device has a MicroUSB port, make sure that the cable you’re using is not for “charging-only” purpose. Additionally, inspect to see if the USB port on your Mac is not loosely connected or damaged in any way. Even if the USB cable seems fine, try using a different USB cable or another USB port on the Mac.
Solution No. 2: Ensure that Android is in file transfer modeRegardless of whether you’re connecting your Android to a Windows or a Mac computer, the first time you connect it, the device will not automatically be detected as a storage device. You will additionally need to set the Android device under MTP mode (Media Transfer Protocol) to beginning transferring data files. The option to do so is present right on your Android device, so here’s what you need to do:
- Connect your Android device to the Mac computer using the USB cable.
- Head over to the screen on your Android phone and slide down to view the notification shade.
- Tap on the notification that reads “USB for charging” to view the pop-up screen.
- From the pop-up window, find the “File transfers” option and tap on the empty selection box next to it.
- Open the Android File Transfer tool on your Mac computer and wait as the Android phone is detected automatically.
Solution No. 3: Enable USB DebuggingWhile the featured has been added to Android OS especially for developers, it is quite handy for file management too. For instance, it is mandatory for you to enable USB Debugging on your Android phone for it to be able to communicate with the computer when connected using a USB cable. However, this feature is kept out of sight from the regular users, which is why you first need to access the Developer Options.
- Go to your phone’s Settings – About phone and tap on “Build number” 7 times. This will enable the Developer options on your Android device.
- Now head back to Settings and scroll down to find the Developer options in the menu.
- Now find the “Allow USB Debugging” option, and tick the checkbox right next to it.
- Once you have the USB Debugging option enabled, go ahead and launch Android File Transfer tool.
- Connect your Android device using the USB cable and it should now be detected by your Mac computer.
Solution No. 4: Uninstall Android OEM file managersBefore the days of cloud computing, Android OEM devices relied on third-party tools to transfer files from phones to computers. Regardless of whether use used Samsung Kies for your Galaxy device or the Sony PC Companion for your Xperia smartphone, it can be a culprit behind the reason Android File Transfer not working issue. Either way, start off by removing these file transfer tools from your Mac OS computer entirely to see if it fixes the problems with the Android File Transfer tool.
- Download the installation tool for the software from the manufacturer’s website.
- Open the installation file and select the option to Uninstall the software from your Mac.
- Reboot the computer after the uninstallation process is completed and try using the Android File Transfer tool.
Android File Transfer alternativesConsidering that AFT is the official client for transferring data between Android and Mac devices, it’s expected to be all-powerful. But since the software is far from it, better and more desirable third-party solutions have surfaced to fix what’s broken. We’ve handpicked file transfer tools for Mac that will help you bypass the problem of Android File Transfer not working.
2. HandShakerThe topper on this list is probably the only software you need to bypass Android File Transfer not working issue. However, if you’re looking for a file management tool that is easy on the eyes and still gets the job done, then HandShaker developed by Smartisan Technology is just what you need. Built with a simplified and easy-to-use interface that blends in with the Mac OS, HandShaker is not light on features.To start things off, HandShaker makes it simple to move files with the drag-and-drop interface between the phone and computer. Allowing you to perform batch operations for importing and exporting data in real-time, HandShaker sorts your content automatically. Using the media options to view and manage Gallery, Music, Video, Download, or even internal storage with the Files tab, you can easily visualize what’s on your phone.
Wrapping it upThe Cupertino company has not changed its way to becoming more inclusive of other operating systems in the past decades. Since there is no hope of happening so in the future, it’s a problem for cross-platform users who prefer the freedom of Android but the simplicity of Mac. This is why the problem of Android File Transfer not working is a grave issue, being Google’s home software.If you aren’t able to fix what’s broken with the AFT tool, then we highly recommend looking into the alternatives. We’ve tried and tested each of the above free and premium Android file transfer tools for Mac OS, confirming their usability and general performance. If you’re also a cross-platform user juggling between Mac OS and Android, this guide should help you secure your data.
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