The new American Customer Satisfaction index came out and Samsung is more and more popular. The numbers show that Samsung increased its popularity with more than 7 percent from 2012. Apple is going down with two percents from the last year, but it is still on the top of the list. So, customers of America are using more and more Samsung smartphones. This is a good thing for Samsung and shows that their profits increase more and more.
Motorola is still number two in the industry with one percent above Samsung and Nokia. Apple is also the Boss of the crowd in the computers category with a big difference between them and the competitors. Apple’s brand value is about $185 billion, which is placing them on top of the list above Google and IBM.
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If we thing about the progress of the brands, Samsung is on top of the list, as most of the smartphone makers have smaller scores than the last year. LG has a gap of 5 percent and HTC a gap of 4. If we think about providers of wireless telephone service, Verizon is the number 1 brand and it is nearly followed by Next, AT&T and T-Mobile.
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