Galaxy Note II Common Issues.

It’s almost two months away from the Holidays and Samsung is rapidly delivering the new, the innovative, the “next big thing”, in almost all countries. Recently US carriers started offering Galaxy Note 2 for sale and pre-orders. The prices are variable, but an average price for a new 2 year contract with a major US carrier is around 300$.

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I’m sure there’s no one that wouldn’t want to try out the Note 2 just for a day at least. The demand for this device should be really high and in short time we should see how sales increase considerably. This means a lot of people will use the Galaxy Note 2. But you know, when a device is manufactured at such a large scale, it is almost impossible to prevent it from having problems and issues with the software, hardware or whatever.

Issues discussed in this article:

  1. Battery Issues
  2. Wallpaper Issues
  3. Charging sound
  4. No Multi-Window
  5. Screen responsiveness
  6. S-Pen Sensitivity
  7. Lock-screen turn on time

If you already purchased a new Samsung Galaxy Note 2, you might want to check out this tutorial that shows you how to use all the new features that the device comes with, such as the S Pen, S Note, Multi Window feature and many more.

Meanwhile, I’m going to present you with a list of the most common problems that users have encountered in the Galaxy Note 2 until now. These issues don’t necessarily have to be general issues, but if they encountered to some users, there’s a chance they may appear in more devices.

Issue No. 1

Galaxy Note 2 Battery takes too long to charge.

When you charge your Note 2 with the 2A original charger, it should usually take between 2h-3h to charge completely from 5% to 100%. If your phone takes more than this to charge, then there’s probably a problem somewhere. Again, make sure you are using the original 2A charger. When the Galaxy Note 2 charges in 5,6,7 hours or more, than there’s a problem with the battery probably. It can also be a software problem.

The common resolution for this issue is to visit the service center and show them because you may need a battery replacement.

You can also try different 2A chargers to see if the problem is still the same, because the problem may be in the charger.

Issue No. 2

Galaxy Note 2 wallpaper size degrades, stretches, doesn’t fit properly.

Some users have reported that when they try to apply a new wallpaper to the Note 2 homescreen, it stretches or it changes height and it doesn’t fit properly. When you look at the image in gallery it shows correctly.

This may be a common issue, because it seems it also happened to the Galaxy S2 users.

The only resolutions we were able to identify at this point is to install a wallpaper application form Play Store such as MultiPicture Live Wallpaper or Image 2 Wallpaper. Also, there might be a problem with the resolution of the picture you want to use as wallpaper. It seems that the proper resolution for a wallpaper pic is 1440×1280. If this doesn’t work, try 1600×1280 or 1920×1280.

Issue No. 3

Galaxy Note 2 charging sound, noise

The Galaxy Note 2 is such a powerful device, that it has a really big transformer, a 60Hz one. At night when it is really quiet in the room, you will probably hear a hissing noise made by the charger. That’s normal, it’s just the way it is. The fact that you hear that, only proves that you still have a good hearing :)

Issue No. 4

Galaxy Note 2 doesn’t have Multi Window

This is a problem that occurs to some models that were released with a downgraded firmware. This problem was fixed by Samsung by releasing an official OTA update that fixes this. See here how to update your Galaxy Note 2 so that you have Multi Window.

Issue No. 5

Galaxy Note 2 left side screen not responsive

This is a problem encountered several times by users. The left side of the screen most often, but it can also happen to other sides is not responsive to touch.

The only fix we found for this problem was to get the phone to the service center. It appears to be a firmware issue.

Issue No. 6

Galaxy Note 2 S pen is oversensitive

If your S Pen leaves marks when you take it off the screen or if it acts without it touching the screen, leaves lines and so on then you should go and get an S pen replacement from service center. The problem is usually with the S Pen.

You can see how to fix S-Pen sensitivity here.

Issue No. 7

Galaxy Note 2 Screen turns on too slow, has lag

This issue has been reported several times by Galaxy Note 2 users. It seems that it just takes too long for the screen to turn on when you start it. It takes 2 or 3 seconds sometimes to turn the screen on. For a phone this good, it seems that it may be a software problem, so we are still waiting to see if Samsung issues an update that could fix this problem with the Galaxy Note 2 turning on time.

Well, this is all for now regarding Galaxy Note 2 problems. Even so, I strongly recommend trying this phone. It’s simply a true beast, the mother of all phones. It’s so complex and fast and you can do just so much on it, there’s no issue in the world that should stop you from getting yourself a new Note 2.

And as always, we end with an invite: don't be a stranger and join our community - be a part of the conversation where we help each other out, discuss the latest and greatest, and make the best of our tech.

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View Comments

  • Tony Trimarchi

    My Galaxy Note 2 occasionally makes strange and annoying ring-tone sounds at night while plugged in to its charger. Is my phone defective?

  • Ayman Salama

    i got Note 2 around 2 month ago, and now the battery takes too long to recharge.
    almost 1 hour to recharge 5%.
    it is very annoying to get Note 2 and face this problem. i thought it is the best

    • Samsung Update

      You should take it to service. The warranty should take care of it. I have a Note 2 and its fully charged in about 3h.

  • ayman salama

    my note2 was taking too long to recharge. I changed the cable that connects the charger to the mobile, and now it is working fine
    same problem happened with my friend and the problem was with the cable, it seems to be a global problem

    • denzil joseph

      yea same here in 2mnths same prob..gonna get a charger of 5amps that could charge the phone faster

  • Grant

    Anyone having an issue with the Samsung II phone pulsating all the time. Almost as soon as I turn it on, the phone starts to pulsate, random screens pop-up even when typing, answering calls, etc. Piece of junk. Would never buy again.

  • raman

    I am having same problem what should I do ?

  • Fem

    I bought a Galaxy Note 10.1 days ago. Brought it home, took some pics then sleep. Later that night, I woke up and play with the tab when everything turned dull. The screen resolution, pictures that came with it and my pictures turned like a negative copy (but for me it looked like a used x-ray film). They replaced it saying it had dead pixels and it’s an LCD problem. Now Im downloading apps on my new unit. It prompted for a software update. After the update it prompted to restart but it didn’t. It keep showing the Samsung logo with the elliptical ring. After 10 minutes, I press the power button (6 times with few min interval) but it does not respond. I recharge it and after 15 min I turn it on again but to no avail. What’s wrong? I’m beginning to regret why I bought this instead of an ipad.

  • Jamie

    Have had my note 2 for a couple of months now and love it, but went to charge it tonight with the original charger and nothing happend, unplugged the charger and its constantly buzzing even when its not plugged in and the usb cable is out of it! Can anyone enlightened me on whats happend with it please and what should I do?

  • jayaprakash

    I am using note 2 fr over 2 months and my mobile data gets turned off automatically when the screen turns off!!!!! pls help me out with this…

  • Denny K

    My Note 2 seems to constantly be changing screens even if I look at it the wrong way. Very aggravating. Often, when I pull it out my the holder, the screen is in edit mode. It is as if the bottom of the screen commands are picking up signals. I am also having problems with e-mail. When I scroll a message, it keeps going back to the top as if the “go to Top” button is being pressed even though I am not touching it. Wished I had kept my IPhone!

  • Jesse M

    i have had my note II for about a month, i cannot get my pictures off of the phone. Keis doesn’t work, hook it up with a USB to my computer doesn’t work, it shows folders but nothing inside, this thing is frustrating me like you wouldn’t believe… the only way i can get my pictures is to take my Micro SD card out and use another docking form…. i cant believe this is so damn difficult.

  • Jackie

    i have note 2 for 2weeks then suddenly all videos were corrupted.. it became blurred and it skipping can i fix this issue?

  • Sigrid

    I bought the Samsung Note II 1 year ago, and I loved it! It was the MOST WONDERFUL thing EVER! All my iPhone pals were SO ENVIOUS. They couldn’t get over the gorgeous photos, and the fact that they were huge and you could actually see them, and the fact that I could enlarge all the text from my contact list to my text messages to my email. And there were so many wonderful applications. And everything worked wonderfully, there were absolutely no hitches. I rarely had to restart it. The battery lasted about 30 hours. — It was truly a phabulous phablet!
    But that’s all over now!!!
    After the software update a week ago to the 4.3 version, it is SO SLOW, and it LOCKS UP constantly — and I mean CONSTANTLY. I don’t want TAG BUDDY popping up every time asking permission to tag my photos because I DON’T WANT MY PHOTOS TAGGED EVER! How can I delete “TAG BUDDY” or whatever that is. And did I mention my wonderful Samsung Note II IS NOW SLOWER THAN SNAIL MAIL and it LOCKS UP CONSTANTLY. I cannot finish a task without this phone locking up. I have to restart it EVERY TIME which takes a minute and then start my task all over whether it’s email or texting or calendar function or game or navigation or any function. HOW CAN I GO BACK TO MY OLD SOFTWARE AND NEVER GET THIS UPDATE AGAIN!!! PLEASE, SOMEONE, HELP!

  • Anaz

    I had take about 2hr 10min for fully charge, and iam using sony 2.1A charger. Its good

  • wes somerville

    have had my note2 for 11 months now and for first 6 I had no issues. but of late the phone periodicly will not send messages. and data is not available. I have to switch phone off and back on again. or block data then reactivate.
    and now the battery only lasts 10 hours.
    have tried different charges and makes no difference.

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool