zBefore doing anything, you will have to transfer all files to your computer because the process will reset your Camera to Default Settings and all stored files will be lost.

  • First, you will have to open the Applications.
  • Then, you will tap Settings.
  • Now, you will tap Applications and Manage applications.
  • Now, you will have to tap All.
  • Tap on Camera and then Clear data.
  • Now, your device will show a message. Read it and make sure that you transferred all files to your computer and then tap OK.

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What's my model number?

There are several ways to locate your model number:

Option 1
On your device, go to Settings, then "About device" and scroll down to "Model number"
Option 2
Often times you can view the model number inside the device, by removing the battery
Option 3
Using Samsung's model/serial number location tool