Android Wi-Fi authentication problems? Here are 2 simple solutions

BY Bethwel Njore / February 24, 2017
BY Bethwel Njore / February 24, 2017 / How To

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Ever tried to sign in to a Wi-Fi network only to get an authentication problem error? This issue is particularly more common in tablets and some models of Android smartphones. You are certain that the password you are using is correct, but the device still refuses to connect. If you’re looking to check an important email or post a meaningful social media update, this problem can be particularly annoying. It’s even worse when you can’t presently use mobile data to get online, for one reason or the other. Lucky for you, there’s a specific solution to this problem.

Wi-Fi authentication problem

The Android Wi-Fi authentication problem manifests when you unsuccessfully try to connect to a Wi-Fi network with the correct password. Rather than connecting and saving the password as would be the norm, the device delivers a notification beneath the network label saying that it’s authenticating. However, after a short wait, you see an ‘authentication problem’ or ‘authentication error’ notice.

How to fix the issue

I have two solutions to fix this issue. Either of these fixes will work in most situations but not always.

Solution 1

  • Navigate to the Settings app on your phone then seek out Wi-Fi under Network connections.
  • Under Wi-Fi Networks, find the network that you want to connect to and long press on its name or SSID. You’ll get a pop-up menu with two options: forget network and modify network config.
  • Select the forget network option.
  • Put some distance in between yourself and the Wi-Fi router until you are only getting one signal bar. Try to reconnect the same network and re-enter the password. If everything goes as it should be, you will be able to authenticate and connect to your network. If not, move on to Solution 2 below.

Solution 2

In case the above solution didn’t work and your device still isn’t able to connect, try the following.

  • Navigate to the Settings app and choose Wi-Fi as above.
  • Long press or hold the network that you want to access and then choose the modify network config in the pop-up menu that appears. In some devices, this option will be named as modify network connection.
  • Check the box next to show advanced options and then seek out IP settings. Change from DHCP to Static. An IP Address field will appear below.
  • Note down the information included in the static IP address field then delete it, re-enter it again, and save.

Hopefully, this should get everything sorted out so that you’re able to access Wi-Fi and the internet without any problems. If none of these options work, be sure to mention that in the comments section below, accompanied with your device model. You can also check out more solutions from this article, or from our forum.

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Image Source: TechNobezz


    1. Hey I found my IP address had changed and once I re-entered the new one, it worked again (at least for now, fingers crossed!)
      IP addresses get changed by the ISP? Not sure why… my computer’s wireless connection works, just not the Android phone (moto xp).

  1. Woah! I was very skeptical of your first method as it seemed like a stupid thing to do. I’m sorry for that now. It worked!! :D thank you!

  2. I tried both but still ain’t working. I even reset my phone just in case but still, nothing. But it still says “authentication pproblem” what am I supposed to do?

  3. The second method worked for me, on Android Motorola.
    To find the IP address was slightly different, I had to sort of scroll down. And you couldn’t de facto delete it, but you can overwrite the same IP address. Just type it in again. Thank you!

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